Terms of Service

These Terms of Service govern access to Foleo, including getfoleo.co, marketplace profiles, booking and campaign tools, Clip Briefs, messaging, payment tracking, support, and related services (collectively, the Service). In these Terms, Foleo means the operator of the Service and you means the person or organization using it.

By creating an account, accepting a role-specific agreement, using the Service, or continuing after a material update that requires reacceptance, you agree to these Terms and the Privacy Policy, Acceptable Use Policy, Payment Rules, and the agreement applicable to your role. If a campaign, Clip Brief, package, order, or other accepted record contains more specific terms, those specific terms control for that transaction if they conflict with these general Terms.

You must be at least 18 years old and legally able to enter into this agreement. If you use Foleo for an organization, you represent that you have authority to bind that organization and that all people you invite or authorize will comply with these Terms.

Keep your account information accurate, your password and recovery methods secure, and your account limited to you or your authorized organization team members. Do not create an account with a false identity, create duplicate accounts to avoid restrictions, share credentials, or attempt to obtain an admin role through public registration.

• Notify Foleo promptly if you believe your account has been accessed without permission.
• You remain responsible for activity performed through your account or organization access, except to the extent caused by Foleo's own failure to protect the Service.
• Foleo may require identity, business, payment, or authority checks before enabling particular features or resolving a high-risk issue.

Foleo provides technology and operational tools that help people discover creators, arrange work, manage accepted records, and track payments. Except where Foleo expressly states otherwise in a written transaction record, Foleo is not the employer, agent, manager, talent representative, client, creator, advertiser, producer, or guarantor of any user.

Users are responsible for their own communications, creative decisions, commercial claims, tax obligations, permits, contracts outside the Service, and compliance with laws and platform rules. Foleo may facilitate records and human review, but does not promise a particular creative, commercial, audience, performance, payment-provider, or dispute outcome.

An offer, direct request, campaign application, accepted campaign slot, Clip Brief participation, order, delivery, revision request, approval, payment status, and moderation decision may create a record in the Service. You must keep the material terms accurate and use the relevant workflow rather than misrepresenting the status of work, payment, approval, or rights.

Do not move a transaction off Foleo to evade platform fees, reporting, safety controls, payout review, or a restriction. You may communicate with a counterparty outside Foleo only if doing so does not violate the accepted transaction terms, law, privacy obligations, or the Acceptable Use Policy.

You retain ownership of the content you own. By uploading or making content available through Foleo, you grant Foleo a non-exclusive, worldwide, royalty-free license to host, reproduce, format, display, transmit, and otherwise use that content only as reasonably necessary to operate, secure, promote within the Service, and improve the Service. You represent that you have all permissions needed to grant that license.

Foleo does not transfer commercial, advertising, editing, resale, exclusivity, or other usage rights merely because a profile, sample, or package is visible. Rights between a creator and a counterparty are limited to the rights clearly stated in the accepted offer, direct request, campaign, Clip Brief, or separate written agreement. Neither party may use the other party's name, marks, likeness, confidential information, or work outside that scope without permission.

Payment options, fees, currency, taxes, and transaction-specific amounts are shown in the applicable workflow or accepted record. Foleo may use third-party payment providers, manual verification, and provider-neutral internal records. Foleo does not describe its payment tracking as escrow unless a specific provider and legal structure expressly support that description.

Payment and payout status may be delayed by verification, disputes, fraud controls, provider requirements, chargebacks, refunds, legal obligations, or human review. Each user is responsible for taxes, reporting, and other financial obligations arising from that user's activity unless mandatory law requires otherwise.

Foleo may investigate reports and take proportionate action to protect users, comply with law, prevent fraud, enforce accepted terms, or preserve marketplace integrity. Action may include removing content, limiting features, pausing a transaction, preserving records, issuing a warning, suspending or banning an account, declining a payment action, or referring a matter to an appropriate authority.

Serious enforcement affecting account standing, a completed work decision, or payout eligibility is subject to human review. Where an appeal path is available, Foleo will provide the applicable process in the relevant workflow or decision notice. An appeal does not guarantee restoration, payment, or reversal of an action.

The Service is provided on an as-available basis. To the fullest extent permitted by applicable law, Foleo disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and results. Foleo does not verify every statement, asset, post, follower count, identity, claim, or outcome made by a user.

To the fullest extent permitted by law, Foleo is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, reputational harm, lost opportunity, or disputes between users. Foleo's aggregate liability arising from the Service will not exceed the greater of the amounts you paid to Foleo for the Service in the 12 months before the event giving rise to the claim or USD 100, except where liability cannot be limited by law.

You will defend, indemnify, and hold Foleo and its personnel harmless from claims, losses, liabilities, and reasonable expenses arising from your content, conduct, breach of these Terms, violation of law, or dispute with another user, except to the extent caused by Foleo's own breach or misconduct.

Foleo may change the Service or these Terms when reasonably necessary for security, legal compliance, product operation, or marketplace integrity. Material changes will carry a new version and may require acceptance before continued use. Accepted transaction records remain governed by the version and terms accepted for that record unless a change is required by law or both affected parties agree to a new record.

You may stop using Foleo at any time, subject to any open transaction, legal retention, payment, dispute, or enforcement obligation. Account deletion does not erase records that Foleo must retain for transactions, fraud prevention, audits, tax, legal compliance, or defense of claims. Questions or notices about these Terms should be submitted through the applicable in-product support or privacy workflow.